All sales at Pretti Bomb Haus are final! Once an order has been placed, we are unable to accept cancellations, exchanges, or modifications. Please double-check your items, shipping address, and order details before completing checkout

We offer a secure and convenient checkout experience! Available payment options will be displayed at checkout, so you can choose the method that works best for you. All orders must be paid in full before processing begins. 

At Pretti Bomb Haus, in-stock orders are processed within 5–7 business days, while pre-order items require approximately 4–8 weeks. Please note that these are processing times and do not include shipping transit time. Delivery times may vary depending on your location and shipping carrier. 

Once your order has been shipped and transferred to the shipping carrier, the carrier assumes responsibility for its delivery. If your package is delayed, lost, stolen, or marked as delivered but not received, we recommend contacting the carrier directly with your tracking information for assistance. Pretti Bomb Haus is not responsible for shipping delays, carrier errors, lost packages, or stolen items once your order has been handed over to the shipping carrier. 

At Pretti Bomb Haus, we offer a PRETTI selection of jewelry, handbags, wallets, loungewear, and accessories! Our jewelry features materials such as stainless steel and gold-plated finishes, while our handbags, wallets, and clothing are available in a variety of materials depending on the style. For specific details, we recommend reviewing each product's description before purchasing

Keeping your PRETTI essentials looking BOMB is a must!  For jewelry, avoid excessive exposure to water, perfumes, lotions, and harsh chemicals to help preserve its finish. Handbags and wallets should be cleaned gently and stored properly when not in use. For loungewear and clothing, always follow the recommended washing and care instructions to maintain the fabric's quality, color, and fit. Treat your PRETTI pieces with love so they stay fabulous! 

Keep your Pretti Bomb Haus jewelry shining by avoiding direct contact with water, perfumes, lotions, sweat, and harsh chemicals. We recommend removing your jewelry before showering, swimming, exercising, or sleeping. After each wear, gently wipe your pieces with a soft, dry cloth to help preserve their shine and finish. A little TLC keeps your jewelry looking BOMB!

Our jewelry features materials such as stainless steel and gold-plated finishes, designed to provide beautiful, stylish pieces. However, tarnishing and fading may occur over time depending on the material, frequency of wear, and exposure to moisture or chemicals. To extend the life of your jewelry, store each piece separately in a cool, dry place and follow our recommended care instructions. Treat your PRETTI pieces with love, and they'll keep you shining! 

At Pretti Bomb Haus, ALL SALES ARE FINAL! Due to the nature of our products and for hygiene purposes, we do not accept returns, exchanges, or refunds. We encourage all PRETTI girls to carefully review product descriptions, sizing, colors, and order details before completing their purchases. 

We want every PRETTI girl to love her order! If you receive an item that arrives damaged or is different from what you ordered, please contact our customer support team within 48 hours of delivery with your order number and clear photos of the issue. Our team will review your concern and determine the appropriate resolution. Please note that our all-sales-final policy remains in effect, except where otherwise required by law.

We want every PRETTI girl to find her perfect fit!  We recommend reviewing the size chart and product description before placing your order. Sizing may vary depending on the style, fabric, and design of each item. If you're between sizes, consider your preferred fit when making your selection. Remember, ALL SALES ARE FINAL, so be sure to double-check your size before checkout! 

Our loungewear and clothing collections are designed to keep you looking PRETTI while feeling comfortable! Most styles are intended to follow standard sizing, but the fit may vary depending on the material, stretch, and design. Some pieces may offer a more fitted look, while others have a relaxed or oversized feel. Always check individual product descriptions and sizing recommendations to find your perfect fit

Need a little assistance, PRETTI girl? We've got you!  You can reach our customer support team through the contact form on our website or by emailing us directly at prettibombhaus@gmail.com Whether you have questions about an order, our products, or anything in between, we're happy to help! Please include your order number when contacting us about an existing purchase. 

Our PRETTI team is here to help! Customer support inquiries are typically answered within 2 business days, excluding weekends and holidays. We respond to messages in the order they're received, so we kindly ask that you avoid sending multiple inquiries regarding the same issue. We appreciate your patience and thank you for shopping with Pretti Bomb Haus! 

At Pretti Bomb Haus, we encourage all PRETTI girls to contact our customer support team before initiating a chargeback or payment dispute.  If you have concerns regarding your order, please allow us the opportunity to review the situation and assist you.

All sales are final, and placing an order means agreeing to our store policies, including our stated processing and shipping timelines. Any chargebacks or payment disputes will be reviewed and responded to with supporting documentation, including order confirmations, shipping records, tracking information, and applicable store policies.

We take fraudulent chargebacks seriously and reserve the right to refuse future orders from customers who engage in fraudulent payment disputes. Nothing in this policy limits your rights under applicable consumer protection laws. 

At Pretti Bomb Haus, we believe every PRETTI girl deserves something special!  Because our collections may feature custom designs, limited releases, and specially sourced pieces, certain products may have slight variations in color, texture, hardware, pattern placement, or finishing details.

Please understand that product colors may also appear slightly different depending on your screen settings and lighting. These minor variations are not automatically considered defects.

Pretti Bomb Haus reserves the right to update, discontinue, or limit product availability at any time. If an item becomes unavailable after you've placed an order, our team will contact you to discuss an appropriate resolution, including a refund if we cannot fulfill your purchase.

Every piece has its own PRETTI personality  that's what makes the Haus so special!